Infrastructure Update

There will be a planned LDAP implementation taking place on Tuesday October 20, 2009. LDAP is a core directory structure that we do not yet have in place. Using LDAP permits us to simplify and integrate access and authentication for a wide variety of our current systems (including email, secure wireless and eBear) and will also permit us to use the exact same authentication for new systems in the future. Users will have fewer accounts and passwords to remember even when we introduce new systems.

The following systems will be affected by this upgrade in some way: email, webmail, eBear and authenticated wireless. (Internet access, web browsing, Artemis, Datatel, Corporate Time and EMS will not be affected.) While we don't expect any serious disruptions, I want to apologize in advance for any inconvenience this may cause. Unfortunately this system needs to be rolled out live and in stages over the course of a regular day.

The details are listed below.

email and webmail:
The email server will be rebooted sometime during the day which will cause a 15-minute disruption. No email sent or received will be lost, however if your email is unavailable, please wait 15-20 minutes and try
again before calling the Help Desk.

logging in to email, webmail, eBear and authenticated wireless:
This infrastructure change will effect how you login to all of these services. As a result, there may be some minor delays in logging into these systems through the day. They will be accessible but you might need to wait a few minutes as all of them need to synchronize and this can cause a minor delay.

eBear:
Users who have never logged into eBear may be unable to login to email or eBear after this upgrade and will need to contact the Help Desk to have their passwords reset. To prevent this problem, if you have never logged into eBear, please do so now via the Barnard Home page and clicking on the eBear link.

password changes:
Do not to make any password changes during this time period as the account and password systems are being modified. If you do try to change your password and are unable to access the systems, please contact the Help Desk for support.

If you need assistance or have any questions, contact the Help Desk (help@barnard.edu; 854-7172)

[For verification, this message can be viewed online by going to the Barnard College home page, and selecting: Library & Technology >> AT (Academic Technologies) >> Infrastructure Update]

Carol Katzman
Vice President for Information Technology
Barnard College, Columbia University
3009 Broadway
New York, New York 10027

ckatzman "at" barnard.edu