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The Office of Facilities Services has revised and improved it's on line "Work Order Request" System to better serve the needs of the Barnard Community. The revised request form now resides and may be accessed through E Bear (On Line Form). This placement on E Bear eliminates the need for a unique Facilities assigned password. The new system also helps streamline your request by automatically filling out certain data fields and still allows you to submit work orders for any location on campus.
In order to submit a "Work Order Request", please follow the instructions below:
1. Go to the Barnard web page
2. Log on to E Bear (enter your user name and password)
3. Select On Line Form
4. Select Facilities Work Order
5. Click the link to Megamation
6. Proceed to enter your Work Order Request
7. Click on Submit and the Work Order Request is routed to a Facilities Manager for disposition.
We encourage all members of the Barnard Community to utilize the on-line "Work Order Request" system as the preferred method to submit request for Facilities Services.
For emergencies (8:00 a.m. - 5:00 p.m.), please continue to contact Facilities Services directly at X 4-2041 from campus extensions and 212-854-2041 from off-campus and dormitory extensions. After 5:00 p.m. and on weekends, please contact Security X 4-3362 from campus extensions and 212-854-3362 from off-campus and dormitory extensions.
Please note that Facilities Services does not service internet connection, cable service and/or telephone services.
For internet connection service repairs contact Help Desk- 854-7172 or help@barnard.edu
For cable television contact Time Warner-212-598-1750; specify Barnard College and Dorm and room location
For telephone services contact CBS: http://www.cbswhit.com/barnardservicerequest.htm
For washing machine repairs, please report them directly to Teddi Matts. Information is on the back of the laundry cards and posted in the laundry rooms.
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