How can I make a telephone call to a person who is deaf?

You should dial 711 which will connect you to a Teletypewriter (TTY) Relay Service, which all states have as a requirement of the Americans with Disabilities Act (ADA). Some people who are deaf have a TTY which allows the user to type his/her telephone conversations to the other TTY user. However, if you do not have a TTY, a relay service will enable you to speak through an operator who will read you the responses from a TTY user and type and send your message to the TTY user. Just dial 711 and follow the prompts. There may be a short waiting time and some beeps.  Stay on the line and an operator will pick up.

It is toll free to call 711 but you will be billed your standard rate for the call itself. 

For more information on telephone services for people with disabilities please visit: http://www.columbia.edu/acis/telecom/students/additional.html and/or http://www.consumer.att.com/relay/tty/standard2.html

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