Digital Divas: September 24, 2005


The information contained in this article is only valid at the time of publication and will not be updated. Please search the Resnet site if you have questions.

Dear Digital Diva,

Is email secure? And what's that stuff about "ssl" when I configure my mail program?


Actually, even though email is generally password-protected (for instance, you need a password to logon to your webmail), there are a number of reasons that it isn't secure. The first is that email messages usually aren't encrypted; which means that as they travel across the internet, from your computer to a mail server, and then to the recipient's computer, emails are basically like postcards, legible to anyone with access to those computers and messages. Another vulnerability of email is that many Internet Service Providers store copies of email on their servers before they are delivered that may remain on the server for up to several months, even if you delete them from your mailbox.

The Barnard mail servers currently allow SSL connections, and in the next month, Barnard mail servers will only be accepting SSL connections, which means that if you download your email to Thunderbird, Outlook, Apple Mail, or another mail application, you'll need to configure your account to connect use SSL. You can get more information about SSL connections on the Resnet website.

SSL (short for Secure Sockets Layer) is a protocol for internet communcations designed to prevent eavesdropping, tampering, and forgery. SSL uses two keys to encrypt the data, a public key known to everyone and private key that uniquely identifies individuals and servers. Many websites use SSL to obtain sensitive user information, like credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http:.

Dear Digital Diva,

How can I get in touch with Resnet? What if I need to tell you something really important?!


There are a number of report forms on the Resnet website that you can use to report a problem. They are often the best way to let us know that something is broken or that you need help. If you click on the Report a Problem link on the left side of the Resnet site, you can:

  • Report a problem with a printer or a lab/kiosk computer;

  • Report a jack problem; " Report a problem with email;

  • Report a problem with wireless network access;

  • Report a problem with Road Runner (if you live on 110th St);

  • Make a Network Device Approval appointment;

  • Make an additional academic printing request.