Digital Divas: November 11, 2003


The information contained in this article is only valid at the time of publication and will not be updated. Please search the Resnet site if you have questions.

"You are over your quota on this email server and you won't get any new mail until you do something about it!"

Have you received a threatening email message to this effect?

Deleting most (say ¾) of the messages in your incoming and outgoing
mailboxes will solve this problem for a while. If you are not ready to part
with your email messages, or need more time to decide which ones to delete, you can transfer some of them off the server to email folders located
locally on your computer. This article explains how to do this.

First, let's put this quota business in perspective. You have 25MB of space in your Barnard email account. A text-only email containing ten lines is about 2KB to 3KB in size. If you attach a file, say a fancy poster in PDF file which is 995KB, to the same email, its size naturally shoots up to around 1000KB - which is 1 MB. Additionally, emails written in HTML format are much larger than the text only versions.

You could exceed your quota with anything from 1,000 to 10,000 emails - which include the messages in your outgoing mailboxes, which may have names like "Sent", "sent-mail", "sent-mail-August-1999" and so forth. If you regularly receive a lot of mail, then you might easily go over your quota quite often.

Deleting as much email as you can will help make it easier to sort through what you have and decide what to do with it.

Go to http://www.barnard.columbia.edu/edtech/faqs/email/overquota.html to
learn how to delete mail from the server and transfer mail from the server
to local folders.

Sorting your email by size may make it easier to identify
older email messages to delete in both your incoming and outgoing mail
folders. Do so in pine: open your inbox then type "$z" (without the quotes); this will sort your email from smallest to largest. Use the spacebar to scroll to the bottom of your sorted email; the last one will be the ones that are the largest in size. Repeat this process for your sent-mail folder.

Top Five Over-Quota Tips:

1)Empty your Trash by clicking the 'Purge' button (in Webmail)

2)Delete Attachments

3)Delete large emails

4)Save emails to your local hard drive

5)Delete your Sent Mail