Barnard Residential Computing: Barnard College Wireless Problem Report Form

Secure Wireless Form

Please fill out the following survey regarding the secure wireless networks at Barnard College. Before filling out this form, make sure that you are using the most updated version of your operating system. For more information on how to do this, see Step 4 on our Mandatory Computer Setup Page

Full name:

UNI:

Dorm:

Room number:

What is the operating system you are using? (ex. XP, Vista, Tiger/10.4.x*, Leopard/10.5.x*):

Have you tried to install Secure wireless?

Which network did you try to connect to?

Have you been to a wireless troubleshooting session?

Is your suitemate/roommate having the same issue?

If yes, what operating system is s/he using?

When was the last specific time and date that you experienced problems connecting?

Describe what problem you are having (ex. intermittent access, can't connect at all, signal keeps dropping, etc). Please be as thorough as possible so we can see how to best help you:

Click here to send this form

*To find out the operating system for Macs, go to the Apple Menu and click on "About This Mac". For Windows, right click on My Computer and select "Properties."