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Road Runner Report Form

**We are resolving the technical difficulties with this form. In the meantime, please send an email to resnet@barnard.edu with all of the required information, and we will get back to you as soon as possible.**

I have followed the Troubleshooting Guide or read the Cathedral Gardens Connection Information.

My entire suite's Road Runner connection is not working.

Full name:
Type of Problem
Username/UNI:
Best phone number to reach you:
Building:
Apt:
Room:
Room type:
Jack Number(s), if applicable:
I am using this operating system:
Availability for an in-room testing for the next week:
When did your connection stop working?
Has your computer's configuration OR any of your suitemates' changed in the last 72 hours?
Have you performed a hard reset on your cable modem and/or router? Did you face any problems doing so?
Do you think any of the hardware in your suite, including cables, is physically damaged? Why?
Other comments:
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