Barnard Residential Computing: 110/CG Problem Report Form

110/CG Internet Connection Problem Report Form

Please use this form to report all internet connection problems in the 110th St. or Cathedral Gardens dorms. To report a problem with the printer at Cathedral Gardens, please contact Residential Life and Housing.

I have followed the Troubleshooting Guide or read the Cathedral Gardens Connection Information.

Full name:

Type of Problem

Username/UNI:

Best phone number to reach you:

Building:

Apt:

Room:

Room type:

Jack Number(s), if applicable:

I am using this operating system:

Is anyone else in your room or suite experiencing the same problem?

Availability for an in-room testing for the next week:

When did your connection stop working?

Has your computer's configuration OR any of your suitemates' changed in the last 72 hours?

Have you performed a hard reset on your cable modem and/or router? Did you face any problems doing so?

Do you think any of the hardware in your suite, including cables, is physically damaged? Why?

Other comments:

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